As part of a session at the NALP Annual Education Conference, Flo set out to better understand how law students are experiencing Career Services in today’s rapidly evolving recruiting landscape.
Rather than evaluating performance, the goal was to gather perspective and to better understand:
Our Approach
We surveyed current students actively using Flo Forward.
To ensure responses were grounded in real experience, we also included questions about how frequently students interact with their Career Services Office and the types of support they’ve received. This helped provide context around their level of engagement, rather than capturing feedback in a vacuum.
While not statistically significant at the individual school level, the responses provide a directional view across a broad range of student experiences.
When asked whether their Career Services Office provides the support and resources they need:
74% of students said yes
This reflects the meaningful work happening across Career Services teams and provides a strong foundation to build on.
There’s a lot here that’s working, and that’s worth recognizing.
As recruiting timelines continue to move earlier, students are navigating key decisions with less time and more urgency than in previous cycles.
This shift is changing what students expect from Career Services, particularly around timely, relevant information that helps them act quickly and confidently.
Students are actively seeking out information from a variety of sources, but continue to look to their Career Services Office as a trusted source of guidance and context to help interpret what they’re seeing.
When asked about their satisfaction with the support and resources provided by their Career Services Office, 85.7% of students reported being very or mostly satisfied, another meaningful data point that reflects the strong foundation many offices have built.
Among students who expressed neutral to lower satisfaction, several consistent themes emerged. These are not necessarily gaps, but areas where students are seeking additional clarity, context, or support as they navigate an increasingly complex process.
Clarity & Timing
Students are looking for:
Personalized, Practical Guidance
Students value:
Access to Employers & Opportunities
Students are seeking:
More visibility into available roles.
Broader Career Path Visibility
Students expressed interest in:
Access to Information & Market Context
Students want:
Important Context
Many of these themes reflect not only Career Services, but also the broader transformation of legal recruiting, including:
This underscores that student sentiment is shaped by both institutional support and external market forces.
Students are asking for more clarity, more personalization, and more visibility as they navigate an increasingly complex process, and they are looking to their Career Services teams to identify trusted sources of information.
Career Services teams are already doing deeply impactful work, and that impact is being recognized by their students.
Flo builds resources like the Recruiting Tracker, firm insights, and event visibility to support that work, giving Career Services teams flexible tools they can use in the way that best fits their students’ needs.
If it would be helpful to explore how other schools are using these tools, we’d love to connect. Schedule a quick chat here. https://www.joinflo.com/request-demo