---
title: Flo Forward Users Can Now Update Their Primary Email Address
description: "A small but meaningful change that puts account control where it belongs: with the attorney or law student."
image: https://insights.joinflo.com/hubfs/primary-email-banner-v2%20(1).png
---

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# Flo Forward Users Can Now Update Their Primary Email Address

![Katherine Allen](https://insights.joinflo.com/hubfs/Katherine%20circle.png)

[Katherine Allen October 22, 2026](https://insights.joinflo.com/product-updates/author/katherine-allen)

- [Product Updates](https://insights.joinflo.com/product-updates/tag/product-updates)
- 1 mins

Flo moves quickly, and that means even the details that affect day-to-day account management get attention. The latest update to Flo Forward gives attorneys and law students the ability to change their primary email address directly, without any manual intervention required.

## **The challenge**

When a Flo Forward user's primary email address needed to change, such as after switching firms or graduating and losing access to a school address, the update had to be handled manually behind the scenes. 

![Screenshot 2026-10-21 at 10.12.37 AM](https://insights.joinflo.com/hs-fs/hubfs/Screenshot%202026-10-21%20at%2010.12.37%20AM.png?width=1516&height=662&name=Screenshot%202026-10-21%20at%2010.12.37%20AM.png)

## **What we launched**

Flo Forward users can now update their primary email address directly from their account settings. The change takes effect immediately, with no request, no wait, and no manual entry by anyone on the back end.

## **Why it matters**

For attorneys and law students, email addresses change more often than you might expect: a clerkship ends, a firm transition happens, or a law school address expires. Having direct control over that detail means their Flo Forward profile stays current and accessible without depending on anyone else to make it happen.

For career services teams and recruiting teams who rely on Flo Forward data being accurate, this reduces the lag between when a contact changes and when the platform reflects it.

This is the kind of account-level control that makes a platform feel complete. If there are other self-service capabilities you'd like to see in Flo Forward, let us know. This keeps getting better with your input.

Want to see our latest updates in action? [Book a demo](https://www.joinflo.com/request-demo) and we'll walk you through them.

![Katherine Allen](https://insights.joinflo.com/hubfs/Katherine%20circle.png)

### Katherine Allen

Katherine Allen is the Co-Founder and CEO of Flo. Katherine is passionate about building solutions for the legal industry in collaboration with Flo’s clients, proudly partnering with 200+ law firm and law school CSOs across the U.S. and serving 10,000+ law students on Flo Recruit Forward.

<https://www.linkedin.com/in/katherine-allen-flo/>

<https://insights.joinflo.com/product-updates/author/katherine-allen>

[![Vector (1)](https://insights.joinflo.com/hs-fs/hubfs/Vector%20(1).png?width=80&height=51&name=Vector%20(1).png "Vector (1)")](http://joinflo.com)

Flo connects law firms, attorneys, agencies, and law schools — with software solutions for recruiting and performance management.

###### SOLUTIONS

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- [For Search Firms](https://www.joinflo.com/solutions/search-firms)

###### RESOURCES

- [Market Insights](https://www.joinflo.com/resources/market-insights)
- [Legal Recruiting Tracker](https://www.joinflo.com/resources/legal-recruiting-tracker)
- [Webinars & Events](https://www.joinflo.com/resources/webinars-events)
- [Case Studies](https://www.joinflo.com/resources/case-studies)

###### COMPANY

- [About](https://www.joinflo.com/company/about-flo)
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