Rich Text Editing Has Arrived for Job Emails

Recruiting teams can now format job-related emails directly in Flo Applicant Tracking with a new rich text editor.

Whether you are sending a candidate update, requesting information, or contacting a search firm, you can use formatting to make important details easier to find and your message easier to read.

The challenge

Recruiting teams send a wide range of emails through Flo, from application requests and status updates to one-off candidate and agency communications.

Previously, these emails were limited to plain text. Even carefully written messages could arrive as dense blocks of copy, making it harder for recipients to quickly understand key details or next steps.

For communications with candidates, attorneys, and search firm contacts, clear presentation matters.

What we launched

The email composer across Flo Applicant Tracking now supports:

• Bold, italic, and underlined text
• Numbered and bulleted lists
• Hyperlinks
• Flo variables for personalized messages

Rich text formatting is available across nearly every major job-related email workflow, including:

• Pipeline email templates
• Emails created during job setup
• Candidate status updates
• Application and candidate update requests
• Bulk candidate communications
• One-off emails to candidates and agencies
• Add-candidate workflows

Formatted emails will also appear as sent in the candidate’s Communications log. Recruiters and hiring teams can now review past correspondence with the original structure, links, and emphasis intact.

Rich text formatting is not yet available for event and interview emails. Support for email attachments is also in progress and coming soon.

Why it matters

Recruiting emails often contain several important details, including deadlines, action items, links, and updates. Formatting helps recipients understand that information faster without changing how your team works.

A recruiter can emphasize a required next step, organize several updates into a list, or link directly to a relevant resource. The result is a clearer, more polished experience for candidates and agencies.

The updated Communications log also gives your team a more accurate record of each interaction. Anyone reviewing a candidate profile can see exactly how the message appeared to the recipient, rather than a stripped-down plain-text version.

This release makes it easier to send professional, easy-to-read communications throughout the recruiting process.

Want to see Flo’s latest updates in action? Book a demo and we’ll walk you through them.