Sensitive Questions: Control Who Sees What on Evaluation Forms

Evaluation forms often need to collect information that not everyone in the review process should see. Promotion recommendations, confidential feedback, internal assessments meant only for firm leadership: these have always been tricky to include in a standard form without exposing them too broadly. Flo is the fastest shipping company in the legal talent industry, and this release adds a capability our clients have needed for a while. Admins can now mark individual questions as Sensitive to control exactly who can view the responses.

The problem

We kept hearing that firms wanted to collect certain types of sensitive information within the evaluation workflow, but had no good way to do it safely. Promotion discussions, internal-only assessments, or feedback intended only for administrators couldn't be included in standard evaluation forms without risking visibility to people who shouldn't see them. The options were to exclude that information from the form entirely, use a separate process outside the system, or accept that too many people could see responses they shouldn't. None of those options were great.

What we shipped

Admins can now mark any evaluation question as Sensitive when building or editing a form. Sensitive questions follow strict visibility rules:

• Admins can always view sensitive questions and their responses.
• Question authors (for example, a reviewee who answered a sensitive question on their self-evaluation) can see their own response after submission.
• Reviewers cannot see sensitive questions or responses when viewing a reviewee's self-evaluation, unless they hold the right access.

Sensitive questions don't appear as redacted or greyed out for unauthorized viewers. They are completely hidden, which means there is no signal to the reviewer that a sensitive question exists at all. Admins are also able to choose whether sensitive question responses appear on released evaluation forms or exported PDFs.

Why it matters

Firms can now include compensation recommendations, executive-level feedback, and internal-only assessments directly inside the evaluation workflow, without needing a separate process or worrying about accidental disclosure. The evaluation form becomes a single source of truth for the full review, not just the parts that are safe to share broadly.

This also gives employees a channel to share something with the firm's administration privately, without it surfacing to their direct manager or other reviewers in the cycle. Sensitive questions are live and enforcing visibility controls now. More configuration options are coming. In the meantime, if you're using this in a review cycle and hitting an edge case we haven't covered, tell us about it.

If you're a Flo client and want to dig in, or you're new to Flo and curious how it works, book a demo and we'll walk you through it.