Sections in Review Forms Let Admins Organize Questions and Allow Options for Reviewers to Apply NA to Sections

Flo moves quickly to address the practical friction that accumulates inside a review cycle, and this update is one clients have been asking for directly. Sections in review forms are now live in Flo Performance Management.

The challenge

We heard from our clients that long review forms with no structural grouping made the reviewer experience harder than it needed to be. When a form covered multiple competency areas or role types in a single undivided list, reviewers had to work through every question individually, including questions that simply did not apply to the person being reviewed. There was no way to skip or dismiss a block of questions together.

What we launched

Admins can now organize review form questions into named sections. Sections give the form a clear structure so reviewers can orient themselves quickly and move through it logically.

When a section does not apply to a particular reviewee, such as a practice-specific competency block for an attorney who works in a different group, reviewers can mark the entire section N/A with a single action rather than addressing each question one at a time, if given that option.

Why it matters

For firms running reviews across a mixed population, such as associates in different practice groups, attorneys at different seniority levels, or business professionals alongside lawyers, a single form often needs to serve multiple roles. Sections make it possible to build one comprehensive form that still presents cleanly for any individual reviewer. The N/A option means reviewers are not forced to engage with irrelevant criteria, which keeps the review focused and the data meaningful.

For admins, sections also make form-building more manageable. Grouping related questions together during setup is easier to review, edit, and maintain over time.

If your current forms could benefit from more structure, this is a good moment to revisit how they are organized. We are glad this one is out, and we would like to hear how it holds up in your next cycle.

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